Ocean Rope is based in the United Kingdom. We offer a full worldwide shipping services for our products.
International Shipping Charges
We offer two tracked delivery options worldwide:
- International Standard Tracked – £25
- International Express – £45
Transit time are dependant on destination.
Customs & Import Charges
The customer is responsible for all customs and import charges on receipt of goods.
Ocean Rope is not responsible for VAT amount or Duty charged. These rates are at the discretion of import customs houses in the designation country and not controlled by Ocean Rope.
Customs Duties are calculated by the Country of Origin of goods. Many of our products have a UK country of origin but not all.
As per the new trade deal, duties will not be payable (‘zero tariff’) if goods originate in the UK. Products with a country of origin outside UK (e.g. United States->UK->EU), duties will be payable.
Since the UK left the EU on 31st December 2020, all International shipments are VAT zero rated. VAT will be charged in your country on arrival at customs.
VAT is automatically calculated at checkout based on shipping country entered.
For Business transactions, please provide your EORI number. Most couriers will immediately return packages if an EORI number is not provided.
Courier Handling Fees
Some carriers are charging admin fees on all dutiable shipments between the UK and EU. These fees are subject to change according to circumstances. The carriers use different names for these fees including “Brexit Fee”, “Disbursement Fee”, “Handling Fee” and “Advancement Fee”.
The customer is responsible for return shipping costs on all international order unless the product is incorrect or faulty.